dotPhoto FAQs: how to do almost anything at dotPhoto

These frequently asked questions provide information about dotPhoto's most commonly used functions

• How can I get help placing an order?
• How can I find my last order or pictures I have already printed? Or reprint an order?
• How can I put more than one photo on an item?
• How can I get the dotPhoto Mobile app for Android devices? How does it work?
• How does dotPhoto's concierge service work? How can I get help making an order?
• How does dotPhoto video work? What about Family + Video Plans?
• What is Back-Price Protection?
• How can I make a collage?
• How does dotphoto security and the dotphoto guest password system work?
• How can I print a poster for President's Day?
• Free Easter Art
• Should I choose matte or glossy printing? How do I select matte or glossy?
• How can I find the price of a photo product without ordering it?
• How can I sell more and earn more at dotPhoto?
• How do I reset my account password?
• How do I publish my albums to a dotPhoto Gallery?
• How can I use dotPhoto like DropBox to share files? Or let my friends download files?
• How can I update titles and captions? Where do they appear?
• How can I forward or re-direct my domain name in Namecheap?
• How can I add a gift message to an order?
• What is a cropping warning? What should I do about it?
• What is a resolution warning? What is the red triangle?
• How can I remove all photos of a certain size in my cart? Or remove photos generally?
• My shipping address could not be verified - what should I do?
• What is cropping?
• My dotPhoto account is very slow. How can I speed it up?
• Which browser is best for dotPhoto?
• My cart is not opening. What should I do?
• How should a pro photographer manage a very large account?
• How do I create a new album or sub-album?

Previous Next